3.5 Verifying the Identity Source User Attributes

To successfully provision users to the SaaS applications, each user must contain certain attributes. CloudAccess uses these mandatory attributes to provision the user accounts to the SaaS applications. The attributes for each identity source are different.

For security reasons you cannot add a user to CloudAccess with a user name that is the same as a previously added user. If you attempt to do so, CloudAccess displays the user as not activated. For more information, see Section 11.4, Provisioning Behavior.

3.5.1 Active Directory Mandatory Attributes

Each Active Directory user account must contain the following attributes for CloudAccess to provision the user accounts to the SaaS applications:

  • First Name

  • Last Name

  • Full Name

  • sAMAccountName or Logon Name (Pre-Windows 2000)

  • User Principal Name (UPN)

  • Email address

3.5.2 eDirectory Mandatory Attributes

Each eDirectory user account must contain the following attributes for CloudAccess to provision the user accounts to the SaaS applications:

  • CN

  • Given Name

  • Internet EMail Address

  • Surname