Training Services offers a complete line of training courses on AppManager.

Course Summary

  • This course covers how to install, upgrade, and configure AppManager. It also covers how to use AppManager to manage the health of servers. In this course you learn how to gain greater control over the IT environment by using features such as automated deployment, event management, secure delegation, and service map views. In addition, you learn how to analyze and create reports of monitored servers. This course covers a wide range of topics to teach you basic tasks, such as how to manage servers and events, and advanced tasks, such as how to troubleshoot and maintain your AppManager installation.

  • This course will help you understand, deploy, and successfully use AppManager for VoIP. The course addresses the products (AppManager for VoIP Quality, Vivinet Assessor, and Vivinet Diagnostics) for each stage of a VoIP deployment. You will learn how to use Vivinet Assessor for VoIP readiness testing, use AppManager to monitor the performance and availability of VoIP implementations, and use Vivinet Diagnostics to diagnose VoIP problems. This course also discusses Cisco, and Avaya (heritage-Nortel) VoIP Management solutions provided by NetIQ.