Issue: After upgrading Identity Manager to 4.8.7, policies using the <do-send-email-from-template> action fail with the following error message:
Couldn't send email: java.lang.NoClassDefFoundError: com/sun/activation/registries/LogSupport
The error is caused by a missing library in Identity Manager 4.8.7. (Bug 778009)
Workaround: To resolve the issue, download the jar and copy it to the Identity Manager Engine’s /opt/novell/eDirectory/lib/dirxml/classes/ directory. Restart eDirectory to apply the changes. For more information, see KM000019133.