When Role Based Service (RBS) collection is not present in the tree, and a new RAC Configuration is created from OpenText Identity Console, the next time when iManager is accessed as administrator, it will show the user as Collection Owner, but it will display no roles or tasks available. To override the scenario, enable the Force Unrestricted Access in the iManager application as explained:
On the iManager home page, Click Configure tab.
Click iManager Server > Configure iManager > RBS.
On the Configure iManager window, select the checkbox Force Unrestricted Access.
Click Save.
In another scenario, there are chances of iManager having its own collections. The user may see OpenText Identity Console controlled RAC collections under the RBS configuration list. Please do not open or edit the collections objects that are created through OpenText Identity Console RAC Management. You can still create new RBS collections in iManager and modify the existing RBS collections created from iManager, but do not change the configurations that are created through OpenText Identity Console.
NOTE:RBS Collections that are created through iManager should be managed or edited through iManager only, it is not recommended to edit or modify the OpenText Identity Console created Collections through iManager.