5.8 Microsoft Edge related issues

This section contains the issues related to Microsoft Edge browser.

5.8.1 Users unable to test the enrolled authenticators on the Microsoft Edge browser

Issue: When users try to test an enrolled authenticator on the Self-Service portal, an error message Card service is unavailable is displayed.

Workaround: Perform the following steps to run Device Service on Microsoft Edge:

  1. Open the command prompt with elevated privileges.

  2. Run the following command:

    CheckNetIsolation LoopbackExempt -a -n="Microsoft.MicrosoftEdge_8wekyb3d8bbwe"

  3. Open about:flags and ensure that the Allow localhost loopback option is enabled.